This is a limited position (1 year)

Department: Community Service Block Grant | Supervisory Responsibility: No
Reports to: CSBG Program Director | Salary Range: $12.00-$13.85 hourly

Function: The Emergency Case Manager will assist with planning, implementing, and coordinating the Emergency COVID-19 Project for WAGES; monitor progress of all participants enrolled in the project and to provide intensive, individualized case management to participants designed to assist them in achieving a sense of normalcy.

Qualifications: Bachelor’s degree in Sociology, Counseling, or Human Services field with at least three (3) years of progressive experience working with economically disadvantaged families.

Principal Duties and Responsibilities:

  • Assist in preparing quarterly and year-end reports as required by the Office of Economic Opportunity.
  • Recruit individuals to participate in the Emergency COVID-19 Project.
  • Perform case management for families that are enrolled in the Emergency COVID-19 Project.
  • Assist in providing a comprehensive program orientation to all eligible participants; provide support in the development of individualized case goal-planning agreements.
  • Serve as liaison with other public agencies and the private sector to assist participants in achieving the goal of the project.
  • Prepare and maintain written reports that demonstrate outcome measures in compliance with state, federal, and local requirements as requested by supervisor.
  • Maintain a systematic tool for filing information on all program participants enrolled in the Emergency COVID-19 Project.
  • Monitor the progress of all program participants on designated case loads.
  • Document goal plans for all participants and maintain current documentation of progress for all participants.
  • Provide services to CSBG participants based on ROMA and OEO guidelines.
  • Organize CSBG family services meetings and training sessions as scheduled and announced.
  • Provide intensive support services to enrolled participants to assure that support is being offered to enrolled program participants.
  • Work cooperatively with agency staff, parents, volunteers, and community to foster coordinated and integrated program operations.
  • Assist in providing training opportunities that focus on COVID-19 to program participants.
  • Partner with outside job sites to link participants to employment opportunities and provide support to them to facilitate success.
  • Establish a collaborative relationship with JobLink/employers and other agencies to develop a network of employment opportunities for program participants.
  • Participate in ongoing training and other activities relevant to the job.
  • Support the WAGES philosophy and mission.
  • Updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining professional networks.
  • Perform other duties as assigned by the CSBG Program Director.

Required Skills and Abilities:

  • Excellent written and oral communication skills
  • Ability to provide empathic services
  • Ability to relate to families served, good problem-solving skills
  • Willingness and comfort in providing home visitation services
  • Valid driver’s license

Physical, Mental, and/or Visual Demands:

  • Must be able to sit and stand for extended periods of time throughout the day.
  • Must be able to lift up to 35 lbs.
  • Must be able to bend and stoop.
  • Must be able to walk extended periods throughout the day for monitoring.
  • Mental and visual concentration required for preparing and analyzing data using a computer.

To apply for this job email your details to